FEATURES
Every client's full story, one record
Photos, consent, medical history, treatment notes and spend, together, current, and found in two taps. The record a medical-adjacent business actually needs, not a salon contact card.
Client photos in the practice manager's phone. Consent forms in a filing cabinet. Notes in three notebooks. It works, right up until the day a regulator, an insurer or a complication asks you to produce the record.
Clinical-grade records
Structured treatment notes, medical history, allergies and contraindication flags, captured at the point of care and attached to the appointment. Every entry is time-stamped and attributed, so your records stand up when it matters.
Photos with somewhere safe to live
Before-and-after photos upload straight to the client record, organised by date and treatment, stored on Australian servers, visible only to your team. Off the front-desk iPhone, forever.
Consent, captured properly
Digital consent forms completed on a tablet before treatment, stored against the visit. Expired or missing consent flags before the appointment starts, not after. [PLACEHOLDER: confirm consent form builder scope]
Insight, not just storage
Each record carries a summary, treatment cadence, spend, preferences, overdue follow-ups, so any team member can pick up a client conversation as if they'd been there all along.
WORKS WITH
Better together
Every part of Serene shares one client record, these connect directly.
Fair questions
On secure Australian servers, on infrastructure certified to SOC 2, SOC 3 and IRAP standards [VERIFY scope]. See the Security page for the full detail.
Yes. Your client records are yours, export them whenever you like. [PLACEHOLDER: confirm export formats]
Role-based access, front desk sees bookings and contact details; clinical notes and photos are for the practitioners you authorise. [PLACEHOLDER: confirm permission granularity]
See Serene on your clinic's real workflows
A 30-minute demo, tailored to how your clinic runs. No pressure, no obligation.