FEATURES
Every client, fully understood
One calm, complete client record, from the first enquiry to the next booking. Notes, photos, consent, treatment history and every message stay connected to the person in front of you, on servers in Australia.
One complete record
Bookings, payments, packages, notes and messages live together, so the context is there before the client sits down.
Clinical history that follows the client
Record treatment details, progress and practitioner notes in the same place as the booking.
Preferences, consent and care instructions
Keep the details that make a client feel remembered within reach for the whole team.
Next steps and rebooking
Next steps, rebooking prompts and care reminders begin from the client record, so good care is easier to repeat.
EXPLORE MORE
The rest of the system
Every part of Serene shares one client record. Here is what else is in the box.
AI Clinic Advisor
Plain-English answers about your business, and suggestions before you ask.
Advanced Scheduling
Treatment-specific bookings with preparation and recovery times built in.
POS & Payments
Packages, memberships, deposits and tap-to-pay, reconciled without the end-of-day headache.
Smart Reminders
Automated SMS and email confirmations that quietly cut no-shows.
Marketing Automation
Fill quiet days and re-engage lapsed clients with campaigns that respect medical advertising rules.
Analytics & Reporting
Revenue by treatment, room and practitioner. Know your numbers without exporting a thing.
SEE IT WORKING
Watch the three-minute demo
One client, end to end. She books herself, signs her consent, has a package credit come off at the till, and lands in the campaign that fills next month.