FEATURES
Marketing that fills the calendar, not the inbox
Serene knows who's lapsed, who's due, and which days run quiet, and turns that into campaigns that bring the right clients back at the right moment. Built with Australian advertising rules in mind.
Most clinic marketing is a blast to everyone, the client who visited yesterday gets the same 'we miss you' as the one who left a year ago. Your booking data knows better; it's just never been connected to the send button.
Audiences from real behaviour
Segment by what actually happened: lapsed 90+ days, finished a package but never rebooked, always books skin treatments, birthday this month. No list uploads, the audience is live from your own records.
Fill the quiet days
Cancellation this afternoon? Waitlisted clients get first offer. Thursday looking thin? A targeted nudge to the clients most likely to take a Thursday slot. [PLACEHOLDER: confirm waitlist/last-minute offer mechanics]
Compliance-aware by design
Templates are written for the Australian context, generic treatment terms, no prohibited claims, so your team doesn't need to be TGA experts to press send. (See our TGA guide in Resources.) Your clients, your list: Serene never markets to your clients or shows them other clinics.
Results in bookings, not opens
Every campaign reports the number that matters: bookings made and revenue booked, tracked through to the calendar. [PLACEHOLDER: confirm attribution reporting]
WORKS WITH
Better together
Every part of Serene shares one client record, these connect directly.
Fair questions
No. Your client list is yours. Serene sends only what you create, from your clinic's name, there's no marketplace cross-promoting competitors to your clients.
For client campaigns, no, audiences, sending and results live in Serene. [PLACEHOLDER: confirm email/SMS channel scope]
Campaigns go to your existing clients with unsubscribe handling built in, consistent with the Spam Act. You control frequency caps. [VERIFY compliance language with legal review]
See Serene on your clinic's real workflows
A 30-minute demo, tailored to how your clinic runs. No pressure, no obligation.