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FEATURES

Scheduling built for treatments, not haircuts

Laser needs the room prepped and the device free. Filler needs a consult first. Serene's calendar understands your treatments, durations, buffers, rooms and machines, so the day runs the way you planned it.

Generic booking tools think every appointment is a 30-minute haircut. Aesthetic clinics juggle treatment durations, recovery buffers, device availability and practitioner scope, usually in the practice manager's head.

Treatment-aware bookings

Every treatment carries its own rules: duration, preparation time, recovery buffer, and which practitioners can perform it. Book anti-wrinkle injections and the calendar does the arithmetic, no double-booked rooms, no laser cooling-down conflicts, no nurse booked outside her scope.

Rooms, devices and people in one view

Serene schedules your treatment rooms and devices alongside your team. If the laser is in use or Room 2 is mid-turnover, those slots simply don't exist for the next booking. [PLACEHOLDER: confirm device/room scheduling scope]

Online booking your clients finish

Clients book from your website or a link in your Instagram bio, see real availability, pick a practitioner, pay a deposit if you require one. Treatments that need a consultation first can be set to 'consult required', so nobody books a treatment they can't yet have.

Control without phone tag

Reschedules, cancellations and waitlist offers happen inside the rules you set, notice periods, deposit handling, which treatments can move online. The front desk stops being a switchboard.

WORKS WITH

Better together

Every part of Serene shares one client record, these connect directly.

Smart Reminders

Confirmations and pre-care go out automatically for every booking.

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POS & Payments

Deposits taken at booking flow straight to the till.

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AI Clinic Advisor

Ask why Thursday afternoons keep going empty.

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Fair questions

Can clients book treatments that need a consultation first?

You decide per treatment. Consult-first treatments show a 'book a consultation' path instead, clients can't skip the clinical step.

Can I keep some slots off online booking?

Yes, hold rooms, times or practitioners for phone bookings, VIPs or walk-ins, and release them when you choose.

Does it handle multiple locations?

One calendar per location, one view across all of them, and staff who work across sites show up wherever they're rostered.

See Serene on your clinic's real workflows

A 30-minute demo, tailored to how your clinic runs. No pressure, no obligation.