FEATURES
The right reminder, before the right moment
Confirm appointments, cut no-shows and keep clients informed with an email and SMS sequence that runs itself. A reply of YES confirms the booking and NO frees the slot, without the front desk lifting a finger.
Clear confirmation
Give clients a clear moment to confirm, reschedule or cancel, before a quiet gap appears in the diary.
Preparation that protects the appointment
Send the instructions a client needs ahead of a consultation or treatment, so the room is ready and the session can start well.
Bring clients back
Bring clients back at the right point in their treatment rhythm, not after they’ve found another clinic.
Message history at a glance
See what was sent, when it went out and what the client did next, without searching an inbox.
EXPLORE MORE
The rest of the system
Every part of Serene shares one client record. Here is what else is in the box.
AI Clinic Advisor
Plain-English answers about your business, and suggestions before you ask.
Advanced Scheduling
Treatment-specific bookings with preparation and recovery times built in.
POS & Payments
Packages, memberships, deposits and tap-to-pay, reconciled without the end-of-day headache.
Client Management
Photos, consent, treatment notes and history in one secure client record, hosted in Australia.
Marketing Automation
Fill quiet days and re-engage lapsed clients with campaigns that respect medical advertising rules.
Analytics & Reporting
Revenue by treatment, room and practitioner. Know your numbers without exporting a thing.
SEE IT WORKING
Watch the three-minute demo
One client, end to end. She books herself, signs her consent, has a package credit come off at the till, and lands in the campaign that fills next month.