PRICING
You only pay when you’re making money
1.9%
of card sales processed through Serene
That's the whole price list. No monthly fees, no per-staff charges, no setup costs, no feature tiers. Every clinic gets everything.
Everything included, from day one
All features: scheduling, POS, client records, reminders, marketing, analytics
AI Clinic Advisor
Unlimited staff
Unlimited locations
Unlimited clients and bookings
SMS & email reminders: SMS billed at 6c per message sent, no monthly minimums
Dedicated onboarding: we migrate your client records and treatment menu
Ongoing support from people who know clinics
No feature gates. The smallest clinic on Serene runs the same software as the largest.
What is your current tool really costing you?
With most clinic software the subscription is just the starting point. The real bill is a stack:
The typical stack
Hidden costs everywhere
Software licence per staff/month
Card processing fees % on top
SMS & marketing add-ons extra tier
Commission on new clients % of first visit
Integration costs $ on top
Plugin and third party costs who knows
Four separate line items, and the same licence bill in your quietest month as your busiest.
Serene
One line item, everything included
of card sales
Software licence included
Card processing fees included
Marketing & AI Advisor included
Commission on new clients never
Scales with your revenue. Quiet January? Smaller bill.
A pricing model with the same incentives as your clinic
Most clinic software charges per staff member, per month, whether you’re busy or not. Serene only does well when your clinic does, so everything we build is aimed at filling your calendar, not upselling you to a higher tier.
Fair questions
What counts as card sales processed through Serene?
Card payments your clinic takes through Serene’s POS and online booking: tap, insert, or stored card. The 1.9% is the total fee on those transactions, card processing included. There is no separate merchant fee on top.
What about cash payments?
Cash payments recorded in Serene carry no fee. Serene is designed around its built-in payment processing, so a fair-use policy applies: clinics routinely routing card payments around Serene will be contacted first, and accounts that continue may be switched off.
Are there any other fees?
SMS messages are billed at 6c each as they are sent, with no monthly minimums.
Do I need to buy hardware?
Yes, one card terminal: $450, purchased once. It arrives ready to pair with your Serene account, and in the Sydney CBD we will Uber it to your clinic on purchase.
Is there a lock-in contract?
No lock-in contracts, no monthly minimums. Your data is yours to export any time.
What does onboarding involve?
A dedicated onboarding specialist migrates your client list, treatment menu and upcoming appointments, then trains your team. Most clinics are live within a day.
See Serene on your clinic’s real workflows
A 30-minute demo, tailored to how your clinic runs. No pressure, no obligation.