LEGAL

Privacy Policy

This document is an outline pending legal review and is not yet in force.

Legal review required

Structure locked; wording to be supplied by Serene’s legal adviser.

Policy outline

1. Who we are: Serene entity, ABN and contact. 2. What we collect: clinic account data, client personal and health information processed on behalf of clinics. 3. Health information and sensitive data handling. 4. How information is used. 5. Storage and data residency: Australian hosting and any subprocessors disclosed. 6. Disclosure: subprocessors list and legal requirements. 7. Security measures. 8. Access, correction and deletion; data export. 9. Retention. 10. Cookies and website analytics. 11. Australian Privacy Principles compliance statement and complaints process, including OAIC. 12. Changes and contact.